Based on observation and staff interviews, the facility failed to post in prominent locations the contact information for the Office of the State Long-Term Care Ombudsman program to include the name of the ombudsman, business address (mailing and email) and business number to ensure residents and resident representative were able to file a complaint. The resident census was 164 on the first day of survey. Findings include: Observations by five surveyors of the facility's lobby, hallways, resident units, and common areas of all three units throughout the entirety of the survey from 04/03/23 through 04/06/23, revealed the absence of postings of the contact information for the Office of the State Long-Term Care Ombudsman program. …
F575 citations in New Jersey
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
New Jersey cites F575 less often than its own record predicts
0.92 times the national share — cited less often here than elsewhere.
Of every deficiency written in New Jersey in 2023, this is the portion that was F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New Jersey surveyors wrote
F575 findings written in New Jersey, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation and interview, it was determined that the facility failed to ensure that the telephone number for reporting complaints to the state survey agency, the New Jersey Department of Health (DOH) was posted in an area of the facility that was routinely frequented by the residents. This was identified for 2 of 2 residents who asked to speak with the survey team about concerns (Residents #5 and #11). This deficient practice was evidenced by the following: During an interview with Resident #5 On 8/8/19 at 10:40 AM Resident #5 asked to speak with the survey team about some concerns related to self and others. During the conversation the surveyor asked the resident if he/she knew how to contact the DOH in order to report any other concerns that could come up. …
What else New Jersey surveyors cite →
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