Based on observation, interview, and record review, facility staff failed to post the required telephone number to the Department of Health and Senior Services (DHSS) hotline (to report allegations of abuse and neglect), or a list of names, address, phone numbers of the State Survey Agency (SA) and the name, address and phone number for the for the Long-Term Ombudsman in an accessible location for residents and visitors to view in the memory care unit. The census was 65. 1. Review of the facility's policies showed staff did not provide a policy for the required postings.Observation from 2/9/26 at 10:00 A.M., through 2/12/26 at 12:00 A.M., showed the facility did not post the name, address, and toll-free telephone number for the Elder Abuse Hotline or the name, address, and phone number for… …
F575 citations in Missouri
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Missouri cites F575 more often than its own record predicts
1.37 times the share F575 takes of citations nationally.
Of every deficiency written in Missouri in 2025, this is the portion that was F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Missouri surveyors wrote
F575 findings written in Missouri, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review, the facility failed to ensure the contact information for the State Survey Agency and for the State Long-Term Care (LTC) Ombudsman were prominently posted in a form and manner that was accessible to all residents and resident representatives. The sample was 12. The census was 83 with 44 residents in certified beds.Review of the facility's Resident Rights policy, revised December 2025, showed the resident has the right to communicate with outside agencies (e.g., local, State, or Federal officials, State and Federal surveyors, State Long-Term Care Ombudsman, protection and advocacy organizations, etc.) regarding any matter. …
The short window
Recent years
| Year | Share of Missouri citations | vs expected |
|---|---|---|
| 2023 | 0.64% | 9.57× |
| 2024 | 0.16% | 3.04× |
| 2025 | 0.08% | 1.37× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Missouri surveyors cite →
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