Based on observation and staff interviews, the facility failed to visibly post signage of the accurate contact information for the State Survey Agency to ensure residents and resident representatives were able to file a complaint. The facility census was 43 on the first day of the survey. The findings included: A Complaint (DC~11004) received by the State Agency on [DATE] at 11:19 AM documented, . She [ resident's daughter] made her [resident 's daughter] complaint to the Ombudsman Office and had been leaving messages for [State Agency Program Manager's name] as posted around the facility. …
F575 citations in District of Columbia
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
District of Columbia cites F575 more often than its own record predicts
6.84 times the share F575 takes of citations nationally.
Of every deficiency written in District of Columbia in 2023, this is the portion that was F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What District of Columbia surveyors wrote
F575 findings written in District of Columbia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, document review and staff interview, the facility staff failed to ensure the contact information to include the names, mailing and email addresses for all pertinent State agencies and advocacy groups were posted and failed to ensure the posting included a statement that the resident may file a complaint with the State Survey Agency. The resident census was 59 on the first day of survey. Findings included . During tour of the facility on 6/23/19 at 9:30 AM, the signage was observed posted on a bulletin board near the nurse's station. The signage contained a list of names of all pertinent State agencies and advocacy groups, adult protective services and the Office of the State Long-Term Care Ombudsman and the Medicaid Fraud Control. …
What else District of Columbia surveyors cite →
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