Based on observation, interview and policy review the facility failed to post, in a form and manner accessible and understandable to all residents, contact information for pertinent State agencies and advocacy groups for 13 residents residing in the men's secure unit (500 Hall). The findings are: On 03/18/24 at 11:51 AM, the Surveyor observed no Ombudsman or state contact information was located on the men's secure unit (500 Hall). On 03/18/24 at 12:01 PM, the Surveyor observed a resident, in the dining room on the 500 Hall, answering and making personal phone calls. On 03/19/24 at 12:36 PM, the Surveyor observed no ombudsman or state contact information was located on the 500 Hall. …
F575 citations in Arkansas
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Arkansas cites F575 more often than its own record predicts
4.36 times the share F575 takes of citations nationally.
Of every deficiency written in Arkansas in 2024, this is the portion that was F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Arkansas surveyors wrote
F575 findings written in Arkansas, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation and interview, the facility failed to ensure residents were informed and had access to a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups to protect the rights of the residents who resided in 1 of 1 facility. This failed practice had the potential to affect all 122 residents who resided in the facility, as documented on the Resident Census and Conditions of Residents form dated 8/9/21. The findings are: On 08/10/21 10:30 A.M., during a meeting with 4 residents who were members of the Resident Council, the Surveyor asked if the residents were aware of where to find contact information for the State Ombudsman. All 4 residents replied, No. The Surveyor asked if they knew how to get in touch with the Ombudsman if needed. …
What else Arkansas surveyors cite →
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