Based on observations and interviews it was determined that the facility failed to ensure information related to the Resident's [NAME] of Rights, including but not limited to the name and contact information of the Maryland's Long-Term Care Ombudsman program and a statement informing residents that they may file a complaint with Maryland's Survey Agency concerning any suspected violation of state or federal nursing facility regulation, was posted in easily viewed and accessible locations. This was found to be evident on all units/halls with resident care areas. The findings include: On 08/20/24 at 12:05 PM the surveyor toured all units with resident care areas in the facility. …
F575 citations in Maryland
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Maryland cites F575 less often than its own record predicts
0.98 times the national share — cited less often here than elsewhere.
Of every deficiency written in Maryland in 2024, this is the portion that was F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Maryland surveyors wrote
F575 findings written in Maryland, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation and staff interview it was determined that the facility failed to ensure the postings of how to communicate with state survey agency and ombudsman office were up and in easily viewed areas. This was evident for 1 out of 4 floors at the nursing home facility. The findings are: Intake #MD 363 was reviewed from 5/10/21 to 5/17/21 as part of the complaint survey. This surveyor toured the third floor on 5/13/21 at 9:18 AM. The posting of information on how to contact and/or make a complaint to the state survey agency, as well as, the ombudsman office at the Department of Aging was not observed. LPN #2 (Staff #15) was interviewed on 5/13/21 at 9:24 AM. He acknowledged that the poster with the complaint line information was not present. …
The short window
Recent years
| Year | Share of Maryland citations | vs expected |
|---|---|---|
| 2023 | 0.08% | 1.27× |
| 2024 | 0.05% | 0.98× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Maryland surveyors cite →
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