Based on observation, interview, and record review, it was determined the facility failed to post the contact information needed for residents to file concerns with the State Survey Agency (SSA). This deficient practice had the potential to affect eighty-one (81) residents. The findings include: Review of the Resident Council Meeting Minutes covering the timeframe from January 2023 through November 2023 included a list of residents' rights. The resident rights included, The resident has the right to receive information from the agencies acting as client advocates, and be afforded the opportunity to contact these agencies. Observation on 12/09/2023 at 10:08 AM, revealed there was no information on how to contact the SSA to submit grievances was posted in the facility. …
F575 citations in Kentucky
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
Kentucky cites F575 more often than its own record predicts
4.64 times the share F575 takes of citations nationally.
Of every deficiency written in Kentucky in 2023, this is the portion that was F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Kentucky surveyors wrote
F575 findings written in Kentucky, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interviews, and policy review, it was determined the facility failed to ensure information related to the Office of the State Long-Term Care Ombudsman program was posted in a manner accessible to residents and resident representatives. Observations during the survey revealed there was posted information related to the Ombudsman program located at the main entrance to the facility and that there was no further information posted anywhere else in the facility where it would be accessible to all residents. The failure to post ombudsman program information had the potential to affect all residents. …
What else Kentucky surveyors cite →
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