Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
F575 in South Dakota. Pick another state for the same tag.
Against expectation — 2024
South Dakota cites F575 more often than its own record predicts
Versus expected share4.14×
4.14 times the share F575 takes of citations nationally.
Share of South Dakota citations0.22%
Of every deficiency written in South Dakota in 2024, this is the portion that was F575.
South Dakota0.22%
National0.05%
Share of all citations that were F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What South Dakota surveyors wrote
F575 findings written in South Dakota, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
D · No harm, potential for more than minimal, isolatedApril 25, 2024
Based on interview, observation, and review of the resident admission packet, the provider failed to ensure the ombudsman and South Dakota Department of Health (SD DOH) contact information had been posted in a location accessible to all 35 current residents, visitors, and families. Findings include:
1. Interview with the resident council on 4/24/24 from 1:00 p.m. through 1:35 p.m. revealed the residents were:
*Unaware where to find contact information for the ombudsman (resident advocate).
*Not aware they could contact the SD DOH directly or file a complaint with the SD DOH.
2. Observation on 4/24/24 at 1:40 p.m. and again on 4/25/24 at 2:16 p.m. …
C · No harm, potential for minimal, widespreadJanuary 27, 2022
Based on observation, interview, and document review, the provider failed to post contact information for filing a complaint with the state survey agency. Findings include:
Interview on 1/26/22 at 10:00 a.m. with 11 residents (2, 7, 8, 10, 12, 18, 21, 33, 34, 36, and 37) in attendance for a group interview revealed they were not aware of their right to complain to the state if they had concerns about the care they received.
Observation on 1/26/22 at 10:35 a.m., following the group interview, revealed posters providing contact information for the state ombudsman were posted on bulletin boards on the wall outside of the north dining room doorway and on the wall next to the east wing nurses' station. …
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