Based on observation, interviews, and record review, the facility did not ensure 1 (R29) 1 sampled resident with hearing impairment received proper treatment and assistive devices including arrangements for an audiology (ear doctor) evaluation.The facility did not follow up on an audiology consult dated 10/25/25 after recommending wax in both ears be removed to complete a hearing evaluation.Findings Include:The facility policy, entitled Hearing and Vision Services reviewed/revised 7/12/25, documents:Guideline: It is the guideline of this facility to ensure that all residents have access to hearing and vision services and receive adaptive equipment as indicated.Explanation and Compliance Guidelines:2.Staff should refer any identified need for hearing or vision services/appliances to the… …
F685 citations in Wisconsin
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Wisconsin cites F685 less often than its own record predicts
0.90 times the national share — cited less often here than elsewhere.
Of every deficiency written in Wisconsin in 2025, this is the portion that was F685.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Wisconsin surveyors wrote
F685 findings written in Wisconsin, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Wisconsin citations | vs expected |
|---|---|---|
| 2023 | 0.17% | 0.63× |
| 2024 | 0.17% | 0.61× |
| 2025 | 0.22% | 0.90× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Wisconsin surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction