Based on observation, interview, and record review conducted during the survey, the facility failed to ensure that each resident received proper treatment and assistive devices to maintain vision; and if necessary, must assist the resident in making appointments for one (1) (Resident #99) of one (1) resident reviewed. Specifically, Resident #99's glasses were reported missing on 03/04/2026 to facility staff and the resident was not seen by an eye doctor until it was arranged by the family 05/05/2026. Resident #99 complained that they were unable to see well without their glasses and were unable to read without their glasses. …
F685 citations in New York
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New York cites F685 more often than its own record predicts
1.36 times the share F685 takes of citations nationally.
Of every deficiency written in New York in 2025, this is the portion that was F685.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New York surveyors wrote
F685 findings written in New York, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of New York citations | vs expected |
|---|---|---|
| 2023 | 0.31% | 1.17× |
| 2024 | 0.39% | 1.36× |
| 2025 | 0.33% | 1.36× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New York surveyors cite →
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