Based on record review, observation, staff interview, and resident interview, the facility failed to ensure a resident received proper treatment and assistive devices to maintain hearing abilities. This was true for one (1) of five (5) residents reviewed under the communication/sensory pathway throughout the Long-Term Care Survey Process. Resident Identifier: #42. Facility Census: 61.Findings included: a) Resident #42 On 08/03/2026 at 2:25 PM, Resident #42 appeared to be very hard of hearing. The resident reported he did not have a hearing aid at this time. he reported he had four (4) broken, but he would like another one. Resident #42 stated, I guess I'll try again. …
F685 citations in West Virginia
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
West Virginia cites F685 more often than its own record predicts
2.62 times the share F685 takes of citations nationally.
Of every deficiency written in West Virginia in 2025, this is the portion that was F685.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What West Virginia surveyors wrote
F685 findings written in West Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of West Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.42% | 1.58× |
| 2024 | 0.22% | 0.79× |
| 2025 | 0.64% | 2.62× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else West Virginia surveyors cite →
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