Deficiency Index

F685 citations in North Carolina

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F685 in North Carolina. Pick another state for the same tag.

Against expectation — 2025

North Carolina cites F685 less often than its own record predicts

Versus expected share0.99×

0.99 times the national share — cited less often here than elsewhere.

Share of North Carolina citations0.24%

Of every deficiency written in North Carolina in 2025, this is the portion that was F685.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What North Carolina surveyors wrote

F685 findings written in North Carolina, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

G · Actual harm, isolatedMarch 6, 2024

Based on observation, record review and interviews with the resident and staff, the facility failed to provide a cognitively dependent resident with access to a hearing amplifier to accommodate a hearing deficit. This deficient practice occurred for 1 of 1 resident reviewed for accommodation of needs (Resident #96). The reasonable person concept was applied for Resident #96 due to his inability to hear what was happening around him. A reasonable person would feel social isolation, loneliness, and frustration. Findings included: Resident #96 was admitted to the facility on [DATE] with the diagnosis of Alzheimer's disease. …

Maple Grove Health and Rehabilitation Center

D · No harm, potential for more than minimal, isolatedAugust 13, 2026

Based on record review and interviews with the resident, staff, and the contracted transportation company, the facility failed to make an audiologist appointment after a physician's order for a consultation. The facility also failed to arrange for transportation to the audiologist appointment for 1 of 1 resident reviewed for hearing difficulties (Resident #123).Resident #123 was admitted to the facility on [DATE] with diagnoses which included spinal stenosis in the lumbar region, chronic pulmonary embolism, generalized anxiety disorder, and major depressive disorder. A physician's order written on 12/4/2025 revealed Resident #123 was to have a consultation with an audiologist.The Minimum Data Set (MDS) quarterly assessment dated [DATE] revealed Resident #123 was cognitively intact. …

Premier Nursing and Rehabilitation Center

The short window

Recent years

YearShare of North Carolina citationsvs expected
20230.14%0.54×
20240.36%1.26×
20250.24%0.99×

Shares of citations, not counts: earlier years hold fewer inspections.

What else North Carolina surveyors cite →

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