Based on observation, interview, and record review, the facility failed to assist a resident with gaining access to vision services by failing to make requested appointments and arrange for transportation. This failure affected one (R1) of four residents reviewed for vision services. This failure resulted in R1 becoming depressed and feeling socially isolated and worthless as a result of not being able to participate in activities due to poor vision. Findings include: R1 is a [AGE] year old female who has resided in the facility since 2018 with the following past medical history: Lumbosacral root disorder, not elsewhere classified, Type 2 diabetes mellitus without complications, morbid (severe) obesity due to excess calories, unspecified lack of coordination, Candidiasis unspecified,… …
F685 citations in Illinois
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Illinois cites F685 less often than its own record predicts
0.31 times the national share — cited less often here than elsewhere.
Of every deficiency written in Illinois in 2025, this is the portion that was F685.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Illinois surveyors wrote
F685 findings written in Illinois, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview and record review the facility failed to arrange for vision services for one resident (R138) reviewed for vision in the sample list of 64. Findings include: On 5/31/2026 at 9:43 AM R138 stated she has problems with vision and no longer wears R138's glasses. R138 has cataracts and has been asking to see an eye doctor since R138 was admitted to the facility. R138 stated no one has followed up on this. R138 was not wearing glasses. R138's admission Minimum Data Set, dated [DATE] documents R138's vision is adequate and R138 does not use corrective lenses. R138's MDS dated [DATE] documents R138 is cognitively intact, R138 does not use corrective lenses and R138 has impaired vision-sees large print, but not regular print in newspapers/books. …
The short window
Recent years
| Year | Share of Illinois citations | vs expected |
|---|---|---|
| 2023 | 0.05% | 0.18× |
| 2024 | 0.09% | 0.33× |
| 2025 | 0.07% | 0.31× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Illinois surveyors cite →
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