Based on medical record review, observations and interviews, the facility failed to provide assistance or utilize available resources related to hearing loss for 1 resident (Resident #5) of 15 residents reviewed.The findings include:Review of the facility policy titled, Hearing Impaired Resident Care, dated 9/18/2025, revealed .the facility will provide Hearing Impaired Resident Care in accordance with professional standards of practice .the right .to receive services in the facility with reasonable accommodation of resident needs . Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnoses including Heart Failure, Diabetes, and Peripheral Vascular Disease. …
F685 citations in Tennessee
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Tennessee cites F685 less often than its own record predicts
0.47 times the national share — cited less often here than elsewhere.
Of every deficiency written in Tennessee in 2025, this is the portion that was F685.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Tennessee surveyors wrote
F685 findings written in Tennessee, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Tennessee citations | vs expected |
|---|---|---|
| 2023 | 0.33% | 1.24× |
| 2024 | 0.12% | 0.43× |
| 2025 | 0.12% | 0.47× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Tennessee surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction