Based on observation, interview and record review, the facility failed to assist the residents in making appointments to ensure residents receive proper treatment and assistive devices to maintain hearing abilities for one of two residents (Resident #45) reviewed for hearing devices. The facility failed to make an appointment for an audiologist for Resident #45 after the Responsible Party requested one on 8/20/24. This failure could place residents at risk of decreased communication ability, quality of life, and/or social isolation. The findings included: Review of Resident #45's Admission Record, dated 2/29/25, revealed she was a [AGE] year-old female admitted to the facility on [DATE] with diagnosis including hearing loss. …
F685 citations in Texas
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Texas cites F685 less often than its own record predicts
0.39 times the national share — cited less often here than elsewhere.
Of every deficiency written in Texas in 2025, this is the portion that was F685.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Texas surveyors wrote
F685 findings written in Texas, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review the facility failed to ensure that residents received proper treatment and assistive devices to maintain vision and hearing abilities for 1 of 8 residents (Resident #29) reviewed for hearing. The facility failed to ensure Resident #29's hearing needs were met in a timely manner. This failure could place residents at risk for worsening hearing and decreased quality of life. Findings included:Findings included: Record review of Resident #29's face sheet dated 8/5/26 reflected an [AGE] year-old female admitted to the facility on [DATE]. …
The short window
Recent years
| Year | Share of Texas citations | vs expected |
|---|---|---|
| 2023 | 0.09% | 0.35× |
| 2024 | 0.06% | 0.21× |
| 2025 | 0.09% | 0.39× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Texas surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction