F685 in Massachusetts. Pick another state for the same tag.
Against expectation — 2025
Massachusetts cites F685 more often than its own record predicts
Versus expected share3.50×
3.50 times the share F685 takes of citations nationally.
Share of Massachusetts citations0.85%
Of every deficiency written in Massachusetts in 2025, this is the portion that was F685.
Massachusetts0.85%
National0.24%
Share of all citations that were F685.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F685 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
D · No harm, potential for more than minimal, isolatedMay 27, 2026
Based on observations, interviews, and records reviewed, the facility failed to provide proper care and services to maintain hearing abilities for one Resident (#61), out of a total sample of 24 residents.Specifically, for Resident #61, the facility failed to:-maintain the Resident's hearing aids as recommended by the Audiologist, including changing the batteries, changing the wax guards, and cleaning the hearing aids.-schedule an audiology appointment for the Resident and have his/her hearing aids be evaluated by an Audiologist when the Resident's hearing aids were not effectively assisting the Resident to hear others when being spoken to. …
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