Based on observation and staff interview the facility failed to ensure residents' right to privacy of sensitive health information. The health information for 2 of 2 residents was visible to passersby on the nurse's computer. Census: 74. Findings included: a) 08/24/26 at 1:18 PM the Medication Cart was parked at the entrance of the 400 Wing hall and between the nutrition room door. The laptop computer screen was open and unsecured with resident information visible in a shared resident and staff area. No nurse was visible at the medication cart. RN Unit Manager (RUN) #116 was called over to the cart and verified the laptop computer screen was open displaying multiple resident's information. 08/25/26 at 9:14 AM the medication cart was parked outside of room [ROOM NUMBER] on the 300 Wing. …
F583 citations in West Virginia
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
West Virginia cites F583 more often than its own record predicts
1.04 times the share F583 takes of citations nationally.
Of every deficiency written in West Virginia in 2025, this is the portion that was F583.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What West Virginia surveyors wrote
F583 findings written in West Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based upon the resident group meeting, staff interview and review of facility documents, the facility failed to ensure the residents' right to promptly receive mail, except when there is no regularly scheduled postal delivery and pick-up service. Promptly as defined within the regulation, means: delivery of mail or other materials to the resident within 24 hours of delivery by the postal service (including a post office box) and delivery of outgoing mail to the postal service within 24 hours, except when there is no regularly scheduled postal delivery and pick-up service. This had the potential to affect all the resident of the facility. …
The short window
Recent years
| Year | Share of West Virginia citations | vs expected |
|---|---|---|
| 2023 | 1.26% | 2.33× |
| 2024 | 1.26% | 2.14× |
| 2025 | 0.64% | 1.04× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else West Virginia surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction