Deficiency Index

F583 citations in Massachusetts

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F583 in Massachusetts. Pick another state for the same tag.

Against expectation — 2025

Massachusetts cites F583 less often than its own record predicts

Versus expected share0.63×

0.63 times the national share — cited less often here than elsewhere.

Share of Massachusetts citations0.39%

Of every deficiency written in Massachusetts in 2025, this is the portion that was F583.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What Massachusetts surveyors wrote

F583 findings written in Massachusetts, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

G · Actual harm, isolatedSeptember 5, 2018

Based on records reviewed and interviews, for one of 28 sampled residents (Resident #6), the facility failed to ensure incontinence care was provided in a private setting. On 05/21/18, staff provided incontinence care to Resident #6 in the hallway of his/her nursing unit, in view of other residents. Findings include: Resident #6 was admitted to the Facility in (MONTH) (YEAR) with [DIAGNOSES REDACTED]. Review of Resident #6's Minimum Data Set (MDS), dated [DATE], indicated that he/she was severely cognitively impaired, was frequently incontinent of bladder and bowel, and required the extensive assistance of more than two persons for toileting needs. …

Worcester Rehabilitation & Health Care Center

D · No harm, potential for more than minimal, isolatedJune 4, 2026

Based on observation and interview, the facility failed to protect resident privacy on one of two units. Specifically:1. The facility failed to ensure nursing staff were not on personal cellphone calls during the medications pass on the Right Unit.2. The facility failed to ensure nursing staff covered computer screens, displaying personal resident information while unattended on the Right Unit. Findings include:Review of the facility's policies titled Release of Information, undated, and Electronic Medical Records, undated, did not include information related to procedures or guidelines related to staff taking personal calls during medication pass or expectations for securing and locking computer screens while unattended. 1. …

Vantage at Lowell LLC

B · No harm, potential for minimal, patternMay 14, 2025

Based on record review and interview the facility failed to ensure Residents were delivered mail on Saturday. Findings include: During the Resident Group Meeting conducted on 5/14/25 at 10:45 A.M. and attended by twelve residents. Multiple residents said they do not get mail delivered on Saturdays. A few residents said they are expecting deliveries of mail. The residents said it is written someplace on the bulletin board. Upon completion of the meeting, one resident directed the surveyor to the Activity Calendar on a large bulletin board. Review of the calendar revealed *Personal Mail will be distributed Mon-Friday. …

Vantage at Lowell LLC

The short window

Recent years

YearShare of Massachusetts citationsvs expected
20230.57%1.05×
20240.43%0.72×
20250.39%0.63×

Shares of citations, not counts: earlier years hold fewer inspections.

What else Massachusetts surveyors cite →

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