Based on review of the facility's report and investigation, photos and recordings review, policy reviews, and interviews, the facility failed to ensure residents' rights to privacy and confidentiality were not violated when unauthorized video recording, audio recording, and photographs taken by a Certified Nursing Assistant (CNA) and shared on social media for 3 of 3 residents reviewed for abuse (Resident #3, #2, and #1). A reasonable and prudent person would be distraught and embarrassed and would suffer from anger and deep sadness due to lack of control over the situation. …
F583 citations in Maine
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Maine cites F583 less often than its own record predicts
0.21 times the national share — cited less often here than elsewhere.
Of every deficiency written in Maine in 2025, this is the portion that was F583.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Maine surveyors wrote
F583 findings written in Maine, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations and interviews, the facility failed to ensure the confidentiality of protected health information for 1 of 70 residents during 1 of 4 days of survey. (Resident #38)Findings:On 5/12/26 from 2:41 p.m. to 2:43 p.m., 2 surveyors observed an open computer screen showing Resident #38's personal medical information on an unattended treatment cart on the Tuttle Unit. It was visible and easily accessible to residents, visitors, and unauthorized personnel. Upon surveyor intervention, the Tuttle Unit Manager walked over to the treatment cart and closed the computer screen at 2:43 p.m On 5/13/26 at 8:20 a.m., the above information was confirmed with the Facility Administrator.
Based on observations and interviews, the facility failed to ensure the confidentiality of protected health information for 2 of 58 residents during 2 of 4 days of survey (Residents #37 and #39). Findings: 1. On 4/12/2021 at 9:50 a.m., a surveyor observed on the B2 Oakridge Unit, an unattended medication cart with the computer monitor displaying Resident #39's electronic Medication Administration Record [MEDICAL RECORD OR PHYSICIAN ORDER] . There was no staff person in the area. Upon return to the medication cart, the Certified Nurses Assistant-Medication (CNA-M) #1 secured the computer screen from view. The CNA-M #1 stated she normally closes the screen and forgot to insure the Medication Administration Record [MEDICAL RECORD OR PHYSICIAN ORDER] 2. …
The short window
Recent years
| Year | Share of Maine citations | vs expected |
|---|---|---|
| 2023 | 0.32% | 0.58× |
| 2024 | 0.26% | 0.44× |
| 2025 | 0.13% | 0.21× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Maine surveyors cite →
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