Based on observation, interview and record review, the facility failed to provide privacy of electronic medical records for 2 of 2 units observed (100 and 200 Halls) and during medication administration.Findings include:200 Hall Observation on 3/10/26 at 11:54 a.m. of Staff I (Licensed Nursing Assistant) was documenting on a laptop computer on a bench on [NAME] Wing short hall. Staff I set the computer down on a bench and walked away into a resident room. There was identifiable information observed on the computer screen. Interview on 3/10/26 at approximately 11:56 a.m. with Staff I confirmed the above. Staff I revealed that they had not closed the computer so that they did not have to log in again. Observation on 3/10/26 at 2:05 p.m. …
F583 citations in New Hampshire
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New Hampshire cites F583 less often than its own record predicts
0.59 times the national share — cited less often here than elsewhere.
Of every deficiency written in New Hampshire in 2025, this is the portion that was F583.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New Hampshire surveyors wrote
F583 findings written in New Hampshire, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and policy review, it was determined the facility failed to ensure residents received their mail promptly. Findings include: Interview on 4/12/23 at 10:30 a.m. with the Resident Council revealed that residents do not receive mail on Saturdays. Interview on 4/12/23 at 2:00 p.m. with Staff C (Activities Director) revealed that mail is delivered to the residents, by the Recreation Department, Monday through Friday and every other Saturday when activities staff are working. Staff C hired staff to work every other Saturday starting in mid-March. …
The short window
Recent years
| Year | Share of New Hampshire citations | vs expected |
|---|---|---|
| 2023 | 1.23% | 2.27× |
| 2025 | 0.36% | 0.59× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New Hampshire surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction