Based on observation, interview and record review, the facility failed to adhere to its policy to ensure residents rights were not violated regarding personal privacy and confidential medical records, as in Protected Health Information ((PHI) any information in a medical record that can be used to identify an individual), were secure and not breached for three of six sampled residents (Residents 1, 2, and 3). The facility's staff (Certified Nursing Assistant 1 (CNA1)) posted resident's personal and PHI on social media. This deficient practice resulted in Residents 1, 2 and 3 rights being violated after the facility's staff exposed the resident's PHI and facial pictures on social media without the residents' or the resident's responsible parties' consent or knowledge. …
F583 citations in California
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
California cites F583 more often than its own record predicts
1.01 times the share F583 takes of citations nationally.
Of every deficiency written in California in 2025, this is the portion that was F583.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What California surveyors wrote
F583 findings written in California, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interviews and record review, the facility failed to ensure one of six sampled residents (Resident 1) had her right to personal privacy protected while taking a shower when Certified Nursing Assistant 1 (CNA1) used his personal cell phone for personal reasons while providing shower care. This failure resulted in Resident 1 reporting that she believed CNA1 had used the cell phone to record her while she was unclothed and receiving personal care. Although CNA1 denied recording Resident 1 and the facility's review of CNA1's cell phone did not identify a recording, CNA1 acknowledged using his personal cell phone to check a text message during the resident's shower and acknowledged that he should not have been using the phone for personal reasons while providing care.During a review of… …
Based on observation, interview, and facility document review, the facility failed to protect the residents' identifiable information. * The facility's Survey Inspection Results binder for public viewing included two Confidential Resident Rosters (a list which identified the names of the residents by their identifiers given for surveys to protect the residents' identities). This failure resulted in confidential residents' information being accessible to the public.Findings: On 5/7/26 at 1100 hours, the Survey Inspection Results binder was observed in a wall pocket in the hallway between the front lobby and Nurse's Station A, accessible for public review. …
The short window
Recent years
| Year | Share of California citations | vs expected |
|---|---|---|
| 2023 | 0.59% | 1.08× |
| 2024 | 0.67% | 1.13× |
| 2025 | 0.62% | 1.01× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else California surveyors cite →
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