Based on review of facility policies, information provided to staff upon hire, investigation documents, and clinical records, as well as staff interviews, it was determined that the facility failed to ensure that each resident's personal privacy was maintained for one of nine residents reviewed (Resident 5), resulting in Immediate Jeopardy to the resident's mental health and safety. Findings include: The facility's abuse policy, dated February 10, 2021, included that staff were not to mentally abuse residents, which included humiliation, threats of punishment, or deprivation. …
F583 citations in Pennsylvania
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Pennsylvania cites F583 more often than its own record predicts
1.09 times the share F583 takes of citations nationally.
Of every deficiency written in Pennsylvania in 2025, this is the portion that was F583.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Pennsylvania surveyors wrote
F583 findings written in Pennsylvania, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on review of facility policy, observation, and staff interviews it was determined that the facility failed to maintain the confidentiality of resident's medical information on two of three medication carts (Second-floor South Hall Medication Cart and Second-floor North Hall Medication Cart).Findings include: During an observation on 8/10/26, at 9:40 a.m. the Second-floor South Hall Medication Cart was left unattended at the nursing station, a paper that contained resident names, room numbers and written information was sitting on top of the cart available to anyone passing by. During an interview completed on 8/10/26, at 9:43 a.m. …
Based on review of clinical records, facility written procedures, and resident and staff interview, it was determined the facility failed to ensure that mail was delivered unopened to two of 23 residents interviewed (Residents 64 and 20). Findings include: Definitions under the regulatory guidance for S483.10(h)(2) The facility must respect the residents right to personal privacy, including the right to privacy in his or her oral (that is, spoken), written, and electronic communications, including the right to send and promptly receive unopened mail and other letters, packages and other materials delivered to the facility for the resident, including those delivered through a means other than a postal service. …
The short window
Recent years
| Year | Share of Pennsylvania citations | vs expected |
|---|---|---|
| 2023 | 0.38% | 0.70× |
| 2024 | 0.85% | 1.43× |
| 2025 | 0.67% | 1.09× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Pennsylvania surveyors cite →
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