Based on medical record review and staff interview, facility staff failed to provide privacy to a vulnerable resident (resident #26). This was evident for 1 of 8 residents reviewed during a complaint survey and resulted in psychosocial harm to resident #26. The findings include: On 6/12/24 at 7:50 am, the surveyor received a facility reported incident (FRI) (MD00189048) that is associated with complaint MD00189537 which alleged a male facility housekeeper entered a facility shower room while a resident was bathing on 2/12/23. The resident was being assisted by another facility staff member at the time of the incident. …
F583 citations in Maryland
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Maryland cites F583 less often than its own record predicts
0.86 times the national share — cited less often here than elsewhere.
Of every deficiency written in Maryland in 2025, this is the portion that was F583.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Maryland surveyors wrote
F583 findings written in Maryland, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation and staff interview it was determined that the facility staff failed to protect the privacy of a resident's clinical information. This was evident for 1 (Resident #86) out of 45 residents that were in the survey sample.The findings include:During an environmental tour of the facility on 6/29/26 at 8:37 AM an unlocked medication cart with an open laptop was observed outside room [ROOM NUMBER]. Closer inspection revealed that Resident #86's medications and some personal information were onscreen and visible. This surveyor then stood two feet away from the medication cart to continue the observation.Licensed Practical Nurse (LPN) #5 came out of the room at 8:38 AM, went to the cart and opened the controlled substance logbook. …
Based on a complaint and staff interview, it was determined that the facility failed to ensure that a resident received an unopened package that was addressed to the resident and delivered to the facility. This was evident for 1 Resident (Resident #15) out of 2 resident complaints received during a revisit survey. The Finding include: On 4/10/23 at 12:20 PM, during an interview with Resident #15, a long-term resident of the facility, s/he reported a complaint that the facility staff opened his/her mail without his/her permission. On 4/11/23 at 9:10 AM, The Social Service Assistant staff #8 reported that the facility received a package addressed to resident # 15, while resident #15 was in the hospital, sometime in early March. The facility suspected the package contained pills. …
The short window
Recent years
| Year | Share of Maryland citations | vs expected |
|---|---|---|
| 2023 | 0.42% | 0.78× |
| 2024 | 0.64% | 1.08× |
| 2025 | 0.53% | 0.86× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Maryland surveyors cite →
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