Based on family interview, staff interview, and clinical record review, it was determined the facility staff failed to release the medical records for one of three residents in the survey sample, in a timely manner, Resident #1. The findings include: An interview was conducted with the family member of Resident #1, (This person was not on the face sheet) on [DATE] at 11:15 a.m. The family member stated that the family requested the copy of the medical record on [DATE] and did not receive them until the second or third week of February. The emails sent between the resident's family, the facility medical records staff member (OSM [other staff member] #1), the administrator and the legal department of the facility were reviewed. …
F573 citations in Virginia
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Virginia cites F573 less often than its own record predicts
0.84 times the national share — cited less often here than elsewhere.
Of every deficiency written in Virginia in 2025, this is the portion that was F573.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Virginia surveyors wrote
F573 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.07% | 0.89× |
| 2024 | 0.21% | 2.43× |
| 2025 | 0.08% | 0.84× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Virginia surveyors cite →
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