Based on record review and resident group and staff interview, the facility failed to ensure ten (10) of twelve (12) residents in the group interview were aware they had the right to review their medical record. The findings include: During the group interview, conducted on 07/11/23 at 1:32 PM, ten (10) of twelve (12) residents indicated they were not allowed to view their own medical record. Resident Z said, They tell us it is confidential. I would like to see my medications. Resident A said, Since it is on the computer, they won't let us see. …
F573 citations in North Carolina
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
North Carolina cites F573 less often than its own record predicts
0.53 times the national share — cited less often here than elsewhere.
Of every deficiency written in North Carolina in 2025, this is the portion that was F573.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What North Carolina surveyors wrote
F573 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on record review, staff, and the Responsible Party (RP) interviews, the facility failed to provide copies of a resident's medical records to the resident's RP within 2 working days after a request for 1 of 1 resident reviewed for medical record access (Resident #6). Findings include: Resident #6 was admitted to the facility on [DATE]. Review of Resident #6's admission record completed on [DATE] revealed a family member was listed as her RP and Power of Attorney. A review of nursing notes dated [DATE] revealed Resident #6 expired on this date. A review of a letter dated [DATE] written by Resident #6's RP and sent to the facility revealed a request for Resident #6 medical records. In a telephone interview with the RP on [DATE] at 10:37 a.m. …
The short window
Recent years
| Year | Share of North Carolina citations | vs expected |
|---|---|---|
| 2023 | 0.05% | 0.65× |
| 2024 | 0.04% | 0.45× |
| 2025 | 0.05% | 0.53× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else North Carolina surveyors cite →
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