Based on interviews and records reviewed, for three of four sampled residents (Residents #1, #3 and #4), who had court appointed legal representatives or health care agents, the Facility failed to ensure it honored requests for copies of medical record information within two working days, when their representatives requested copies of documentation from their medical records verbally and/or through email correspondence, but were not provided with copies in accordance with federal regulations.Findings include: Review of the Facility Medical Record Policy and Procedure, dated January 2020, indicated it was the policy of the Facility to honor a resident's right of access to inspect and obtain a copy of their protected health information.Resident #1's clinical record indicated he/she was… …
F573 citations in Massachusetts
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Massachusetts cites F573 less often than its own record predicts
0.84 times the national share — cited less often here than elsewhere.
Of every deficiency written in Massachusetts in 2025, this is the portion that was F573.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F573 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2024 | 0.06% | 0.69× |
| 2025 | 0.08% | 0.84× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction