Based on staff interview and resident representative interview and record review, the facility did not provide timely access to a medical record for 1 resident (R) (R1) of 3 sampled residents. R1 requested a copy of R1's medical record in writing on 1/20/26. As of 2/5/26, R1 had not received the requested records. Findings include: On 2/5/26 at 4:36 PM, Surveyor interviewed Director of Nursing (DON)-B who stated the facility does not have a policy for medical record requests but follows state and federal regulations. From 2/4/26 to 2/5/26, Surveyor reviewed R1's medical record. R1 was admitted to the facility on [DATE] and had diagnoses including acute and chronic respiratory failure with hypoxia and chronic obstructive pulmonary disease with (acute) exacerbation. …
F573 citations in Wisconsin
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Wisconsin cites F573 more often than its own record predicts
1.20 times the share F573 takes of citations nationally.
Of every deficiency written in Wisconsin in 2025, this is the portion that was F573.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Wisconsin surveyors wrote
F573 findings written in Wisconsin, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and policy review the Facility did not provide a copy of R9's medical records in 10 working days after request, the time required during the pandemic to R9's family. In addition the Facility's policy indicates the Facility has 30 days to provide copies of a medical record. This has the potential to affect all 50 Residents residing in the Facility. Findings include: The Access to Medical Records policy and procedure which does not have an original effective date, revision date or review date under procedure documents, The resident or his/her legal representative shall be granted access to inspect, in person, all records pertaining to him/her within 24 hours (excluding weekends and holidays) of a compliant request. …
The short window
Recent years
| Year | Share of Wisconsin citations | vs expected |
|---|---|---|
| 2024 | 0.04% | 0.40× |
| 2025 | 0.11% | 1.20× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Wisconsin surveyors cite →
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