Based on staff interview, employee record review, and facility documentation review, the facility staff failed to ensure that one (Employee # 27) of four unlicensed nurse aides was able to demonstrate competency in skills and techniques necessary to care for residents' needs. The findings included: For Employee # 27, the facility staff failed to ensure a competency skills proficiency checklist was documented. Review of Employee Records was conducted on 05/11/2021. Review of the personnel file for Employee # 27 revealed the following: Employee # 27 was hired on 7/17/2020 as an unlicensed nurses aide. Employee #27 finished the AHCA (American Health Care Association) -NCAL (National Center for Assisted Living) Temporary Nurse Aides online course on 7/15/2020. …
F728 citations in Virginia
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F728 citations were recorded in Virginia for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Virginia surveyors wrote
F728 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Virginia surveyors cite →
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