Deficiency Index

F728 citations in Delaware

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F728 in Delaware. Pick another state for the same tag.

Against expectation — 2024

Delaware cites F728 more often than its own record predicts

Versus expected share2.34×

2.34 times the share F728 takes of citations nationally.

Share of Delaware citations0.18%

Of every deficiency written in Delaware in 2024, this is the portion that was F728.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What Delaware surveyors wrote

F728 findings written in Delaware, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

D · No harm, potential for more than minimal, isolatedJuly 2, 2024

Based on a review of documents and interviews, the facility failed to ensure that nursing staff demonstrated competence through satisfactory participation in a State approved nurse aide training and competency evaluation program. Findings include: 7/1/24 - A review of facility documentation revealed that E15 (CNA Agency) had worked at the facility on the following dates: 9/23/23 9/24/23 10/28/23 12/19/23. 7/1/24 4:10 PM - During an interview, E3 (ADON) and E41(Consulting DON) stated that they were unable to produce a valid CNA certification from E15's employment agency. 7/2/24 12:07 PM - Validation was received from DHSS/DHCQ that E15's did not hold a Delaware CNA certificate and is not on the State of DE CNA Registry. …

Encore at Wilmington

The short window

Recent years

YearShare of Delaware citationsvs expected
20230.26%3.52×
20240.18%2.34×

Shares of citations, not counts: earlier years hold fewer inspections.

What else Delaware surveyors cite →

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction