Based on interview and record review, the facility failed to ensure facility staff received dementia training for 5 of 28 sampled staff (Staff H, I, J, K & L) reviewed for staff in-service trainings. This failure placed residents at risk of receiving care from untrained staff.Findings included .Staff H, Certified Nursing Assistant (CNA), was hired on 08/01/2024. The Relias (electronic learning center for staff training) transcript, the Training Sign In Sheets and Continuing Education Certificates for Staff H, did not show documentation of dementia training since date of hire.Staff I, CNA, was hired on 03/18/2025. …
F728 citations in Washington
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Washington cites F728 less often than its own record predicts
0.53 times the national share — cited less often here than elsewhere.
Of every deficiency written in Washington in 2025, this is the portion that was F728.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Washington surveyors wrote
F728 findings written in Washington, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Washington citations | vs expected |
|---|---|---|
| 2023 | 0.16% | 2.15× |
| 2024 | 0.09% | 1.22× |
| 2025 | 0.03% | 0.53× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Washington surveyors cite →
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