Based on interview and record review, facility staff failed to ensure three Nurse Aides (NA)'s (NA A, NA B and NA C) out of four sampled NAs completed the required nurse aide training program within four months of employment in the facility. The facility census was 48.1. Review of the facility's Nurse Aide Hiring and Competency policy, dated October 2017, showed it is the policy of the facility to comply with State and Federal regulations and requirements as they pertain to the training, certification, and continuing education They may be employed as full-time and permanent nursing aides but must provide documentation of certification within four months of their hire date. Facility will verify certification through the appropriate state's nurse aide registry. …
F728 citations in Missouri
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Missouri cites F728 more often than its own record predicts
13.78 times the share F728 takes of citations nationally.
Of every deficiency written in Missouri in 2025, this is the portion that was F728.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Missouri surveyors wrote
F728 findings written in Missouri, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review, the facility failed to ensure two nurse aides (NA) completed a nurse aide training program within four months of his/her employment in the facility. The facility census was 109. 1. Record review of the facility's NA List, dated 3/02/20, showed: - NA G hire date 8/07/19; - NA G termination date 1/09/20; - The facility failed to ensure completion of the nurse aide training program within four months of hire date. 2. Record review of the facility's NA List, dated 3/02/20, showed: - NA H hire date 2/20/19; - NA H termination date 1/08/20; - The facility failed to ensure completion of the nurse aide training program within four months of hire date. …
The short window
Recent years
| Year | Share of Missouri citations | vs expected |
|---|---|---|
| 2023 | 0.72% | 9.63× |
| 2024 | 0.72% | 9.65× |
| 2025 | 0.90% | 13.78× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Missouri surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction