Based on record review and staff interviews, the facility failed to provide staff that met minimum competency requirements when they employed a staff member to work in the capacity of a nurse aide (NA) and were assigned NA tasks who had not completed a state-approved nurse aide training program, certification exam, or competency evaluation prior to providing direct care to residents. This deficient practice occurred for 1 of 8 staff reviewed for minimum competency requirements (Staff #17). …
F728 citations in North Carolina
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
North Carolina cites F728 less often than its own record predicts
0.73 times the national share — cited less often here than elsewhere.
Of every deficiency written in North Carolina in 2025, this is the portion that was F728.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What North Carolina surveyors wrote
F728 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of North Carolina citations | vs expected |
|---|---|---|
| 2024 | 0.08% | 1.06× |
| 2025 | 0.05% | 0.73× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else North Carolina surveyors cite →
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