Based on interview and record review the facility did not ensure that individuals working in the facility as a nurse aide had completed a training and competency evaluation program within 4 months from date of hire. Specifically, for 1 out of 5 sampled staff members, the facility had employed a Nurse Aide since May of 2025 without them having completed their certification course. Staff identifier: Nurse Aide (NA) 1. Findings included: On 4/13/26, NA 1's personnel file was reviewed. NA 1's date of hire was 5/19/25. NA 1 did not have verification of a completed nurse aide competency and certification course on file. On 4/13/26 at 11:47 AM, an interview was conducted with Human Resources (HR) 1. …
F728 citations in Utah
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Utah cites F728 more often than its own record predicts
20.40 times the share F728 takes of citations nationally.
Of every deficiency written in Utah in 2025, this is the portion that was F728.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Utah surveyors wrote
F728 findings written in Utah, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Utah citations | vs expected |
|---|---|---|
| 2024 | 0.35% | 4.62× |
| 2025 | 1.34% | 20.40× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Utah surveyors cite →
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