Based on interview and record review, the facility failed to ensure an agency staff (AS) 10 who was a full-time employee completed the required training and competency evaluation program, or a competency evaluation program approved by the State for certification within four months of hire for one of three facility-reported staff-to-resident abuse allegations reviewed (Intake #2659390). This failure had the potential to place residents at risk for inadequate care and abuse. Findings Include:On [DATE] at 10:36 AM, record review was done. Review of facility document titled, Agency Staff Checklist for Credentials with staff credentials and hire dates revealed no specific Start Date for NA10. C.N.A. …
F728 citations in Hawaii
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F728 citations were recorded in Hawaii for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Hawaii surveyors wrote
F728 findings written in Hawaii, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Hawaii surveyors cite →
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