Based on observation, interview, and record review the facility failed to ensure nursing aides completed a training and competency evaluation program prior to working. This affects all 58 residents residing in the facility. The findings include:On 4/25/26 the facility provided a resident roster showing 58 residents residing in the building.The facility's Nursing and CNA (Certified Nursing Assistant) schedules were reviewed for the previous 2 weeks and showed either V9 (CNA Student) or V11 (CNA Student) assigned their own halls on 4/11/26, 4/12/26, 4/13/26, 4/17/26, 4/18/26, 4/19/26, 4/20/26, 4/21/26, 4/22/26, 4/23/26, 4/24/26, and 4/25/26. On 4/25/26 at 9:50 AM, V4 (CNA) said, There is supposed to be 4 CNAs scheduled on the south end. …
F728 citations in Illinois
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Illinois cites F728 less often than its own record predicts
0.15 times the national share — cited less often here than elsewhere.
Of every deficiency written in Illinois in 2024, this is the portion that was F728.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Illinois surveyors wrote
F728 findings written in Illinois, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Illinois surveyors cite →
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