Based on observation, resident interview, staff interview, clinical record interview, facility documentation review, and in the course of investigating a complaint, the facility staff failed make reasonable accommodations of needs for 3 (resident #25, 37, and 30) of 76 sampled residents. This resulted in harm for Resident #25. The Findings included: 1. The facility staff failed to provide an appropriately sized bed for Resident #25 who was 7 feet tall and weighed 466 pounds, resulting in psychological harm. Resident #25 was a [AGE] year old who was admitted to the facility in 10/4/17. His [DIAGNOSES REDACTED]. The Minimum Data Set, which was a Quarterly Assessment with an Assessment Reference Date of 3/11/19 was reviewed. …
F558 citations in Virginia
Accommodation of needs · Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Virginia cites F558 more often than its own record predicts
1.38 times the share F558 takes of citations nationally.
Of every deficiency written in Virginia in 2025, this is the portion that was F558.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Virginia surveyors wrote
F558 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, resident interviews, staff interviews, clinical record reviews, and facility documentation review, the facility failed to ensure that the accommodation of resident needs and preferences was provided for six of 76 residents in the survey sample, Residents #5, #101, #118, #81, #40 and #117. The findings include:1. For Resident #5 (R 5) Facility staff failed to accommodate resident needs by failing to ensure the resident had access to a call bell. R5 was originally admitted to the facility 09/26/2022. …
Based on observation, resident interview, staff interview, clinical record review, and in the course of a complaint investigation, the facility staff failed to accommodate for individualized need and preference for two residents (Resident #78 and #2) in a sample size of 26 residents. This happened over multiple days. The findings included: 1. For Resident #78, the facility staff failed to provide a device so he could independently move himself up in bed. Resident #78, a [AGE] year old male, was admitted to the facility most recently on 01/28/2020. [DIAGNOSES REDACTED]. Resident #78's most recent Minimum Data Set with an Assessment Reference Date of 02/21/2020 was coded as a quarterly review. …
The short window
Recent years
| Year | Share of Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.53% | 0.48× |
| 2024 | 1.49% | 1.30× |
| 2025 | 1.53% | 1.38× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Virginia surveyors cite →
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