Based on policy review, observations, clinical record review, and staff interviews, it was determined that the facility failed to ensure the environment meets the individual needs of each resident by providing adaptive equipment needed to use the call bell system for one of 22 residents reviewed (Resident 46).Findings include: Review of facility policy, titled Call Light Accessibility and Timely Response, with a policy review date of January 2026, revealed, the purpose of this policy is to assure the facility is adequately equipped with a call light at each residents' bedside, toilet, and bathing facility to allow residents to call for assistance. …
F558 citations in Pennsylvania
Accommodation of needs · Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Pennsylvania cites F558 less often than its own record predicts
0.82 times the national share — cited less often here than elsewhere.
Of every deficiency written in Pennsylvania in 2025, this is the portion that was F558.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Pennsylvania surveyors wrote
F558 findings written in Pennsylvania, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on resident and staff interview it was determined that the facility failed to have a beautician available to meet resident needs for the facility. Findings include: During an interview on 11/15/23, at 10:35 a.m. Resident R18 indicated that it beautician is not frequently available. During a follow up interview on 11/16/23 at 10:54 a.m. Resident R18 indicated that they were suppose to get their hair done last week but that did not take place. During an interview on 11/16/23, at 11:14 a.m. Director of Activities Employee E6 confirmed that the facility has a beautician but they are onsite every 6 weeks for several hours only. Director of Activities Employee E6 confirmed that the facility failed to offer beautician available to meet resident needs. 28 Pa. Code 201.29(i)Resident rights.
The short window
Recent years
| Year | Share of Pennsylvania citations | vs expected |
|---|---|---|
| 2023 | 0.73% | 0.67× |
| 2024 | 0.79% | 0.69× |
| 2025 | 0.91% | 0.82× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Pennsylvania surveyors cite →
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