Deficiency Index

F558 citations in Massachusetts

Accommodation of needs · Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F558 in Massachusetts. Pick another state for the same tag.

Against expectation — 2025

Massachusetts cites F558 less often than its own record predicts

Versus expected share0.73×

0.73 times the national share — cited less often here than elsewhere.

Share of Massachusetts citations0.81%

Of every deficiency written in Massachusetts in 2025, this is the portion that was F558.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What Massachusetts surveyors wrote

F558 findings written in Massachusetts, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

G · Actual harm, isolatedDecember 3, 2018

Based on observations, records reviewed and interviews, for one of eight sampled residents (Resident # 6), the Facility failed to ensure that Resident #6's individualized care requests related to dependence on staff for eating and getting out of bed daily, were reasonably accommodated. Findings include: Resident #6 was admitted to the Facility in (MONTH) (YEAR), [DIAGNOSES REDACTED]. The Admission Minimum Data Set (MDS) Assessment, dated 10/8/18, indicated Resident #6 was totally dependent requiring the assistance of one staff member with eating and two staff members with transfers. …

Plymouth Rehabilitation & Health Care Center

D · No harm, potential for more than minimal, isolatedJune 26, 2026

Based on observation, record review, and interview, the facility failed to provide appropriate accommodation of needs for one Resident (#6), out of a total sample of 35 residents. Specifically, for Resident #6, the facility failed to provide a wheelchair that accommodated the Resident's physical needs for use while he/she was out of bed, and the Resident's preference was to get out of bed and his/her bedroom, placing the Resident at risk for decreased mobility and psychosocial wellbeing. Findings include: Review of the facility policy titled Residents' Rights Policy indicated: -A resident has the right to a dignified existence, self-determination, and communication with and access to people inside and outside the facility. …

Hillcrest Commons Nursing & Rehabilitation Center

The short window

Recent years

YearShare of Massachusetts citationsvs expected
20230.72%0.66×
20240.37%0.32×
20250.81%0.73×

Shares of citations, not counts: earlier years hold fewer inspections.

What else Massachusetts surveyors cite →

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