Based on observations, interviews, and record review conducted during the Recertification Survey from 08/18/2024 to 08/23/2024, the facility did not allow a resident the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences except when to do so would endanger the health or safety of the resident for one (Resident #31) of five residents reviewed for accidents. Specifically, Resident #31's side rails that were used to increase their independence and mobility in bed were removed by the facility as considered being a restraint without an appropriate assessment resulting in a fall out of bed with injury. …
F558 citations in New York
Accommodation of needs · Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New York cites F558 less often than its own record predicts
0.43 times the national share — cited less often here than elsewhere.
Of every deficiency written in New York in 2025, this is the portion that was F558.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New York surveyors wrote
F558 findings written in New York, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations, interviews, and record reviews conducted during the abbreviated survey, the facility failed to ensure the resident right to receive services with reasonable accommodation of resident needs for one of three residents reviewed for activities of daily living (Resident #10). Specifically, Resident #10 who was care planned to receive showers on Tuesdays and Fridays did not receive showers from 05/02/2026 because the facility did not have a shower bed/stretcher large enough to accommodate them. There was no evidence of the facility's continuous efforts to acquire an equipment that can accommodate the resident's need. …
Based on observations, interviews and record reviews during the Recertification Survey, it could not be confirmed that the facility ensured that the call bell system was accessible for 4 of 8 residents reviewed for Environment. Specifically, the facility did not ensure that Residents #40, #46, #47 and #74 either had a call bell and/or that the residents' call bell was within reach. The findings are: Review of an untitled facility Policy and Procedure dated 2/12/2020 described that call bells for each resident will be provided; a call bell next to the bed and always available. Furthermore, a manual call bell will be provided for each resident in the event their electronic call bell is not functioning. 1. …
The short window
Recent years
| Year | Share of New York citations | vs expected |
|---|---|---|
| 2023 | 0.21% | 0.19× |
| 2024 | 0.70% | 0.61× |
| 2025 | 0.48% | 0.43× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New York surveyors cite →
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