Based on interview and record review, the facility failed to set up an alternate method of communication for a deaf resident, thereby failing to provide a reasonable accommodation based on the resident's needs and preferences, for 1 (#11) of 26 sampled residents. The deficient practice caused frustration and anxiety, and potentially resulted in the use of unnecessary [MEDICAL CONDITION] medications as treatment. Findings include: Review of the State Survey Agency incident reporting system, dated 9/17/20 at 2:14 p.m., showed the following submission: Resident #11, .was deaf and the facility never connected his only source of communication due to covid. …
F558 citations in Montana
Accommodation of needs · Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Montana cites F558 less often than its own record predicts
0.61 times the national share — cited less often here than elsewhere.
Of every deficiency written in Montana in 2024, this is the portion that was F558.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Montana surveyors wrote
F558 findings written in Montana, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review, the facility failed to accommodate a resident's needs when he was sitting in his wheelchair, and complete an assessment for positioning aids, for 1 resident (#7) of 2 sampled residents with one sided weakness who require a wheelchair for mobility, but he was unable to hold up his torso/head, which would often lean forward. Findings include: During an observation on 11/4/24 at 4:11 p.m., resident #7 was sitting in his wheelchair in his room. His body was leaning far forward in the chair. Resident #7 appeared to be sleeping. During an observation on 11/6/24 at 8:23 a.m., resident #7 was in the dining room. He was sitting in his wheelchair, leaning forward with his face almost touching his food. …
The short window
Recent years
| Year | Share of Montana citations | vs expected |
|---|---|---|
| 2023 | 0.56% | 0.52× |
| 2024 | 0.70% | 0.61× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Montana surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction