Based on observation, record review, and interview, the facility failed to ensure a call light was within reach for one resident (#19) out of one resident observed with a call light out of reach. This deficient practice had the potential to affect the resident's ability to request assistance.Findings included:During an observation on 08/03/2026 at 6:11 a.m., Resident #19 was observed lying in bed. Resident #19 stated, I don't have a call light. I just wave staff down from the hall if I need help. The resident's call light was observed under the bed and out of reach.During an observation on 08/04/2026 at 8:24 a.m., Resident #19 was again observed lying in bed. …
F558 citations in Florida
Accommodation of needs · Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Florida cites F558 less often than its own record predicts
0.91 times the national share — cited less often here than elsewhere.
Of every deficiency written in Florida in 2025, this is the portion that was F558.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Florida surveyors wrote
F558 findings written in Florida, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, record review, it was determined that the facility failed to ensure that it responded to an active emergency call light in the shower room, on 1 of 4 units observed (Poinciana), affecting all 31 residents on this unit. The findings included: During an observational tour conducted on 11/16/21 at 11:12 AM with the Director of Community Services, an unannounced test was conducted of the facility's emergency call light in the shower room located on the Poinciana Unit. The shower room located in close proximity to resident rooms 401-403 and approximately twenty-five feet (25) away from the Poinciana unit nursing station. The shower room emergency call light was pulled and activated by Staff D, an Environmental Services Lead, at 11:13 AM. …
The short window
Recent years
| Year | Share of Florida citations | vs expected |
|---|---|---|
| 2023 | 0.66% | 0.60× |
| 2024 | 1.02% | 0.88× |
| 2025 | 1.01% | 0.91× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Florida surveyors cite →
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