Based on facility policy review, medical record review, observations, and interviews, the facility failed to provide interpretation services or an effective communication service for resident (Resident # 53) of 1 resident reviewed for hearing and speech impairment. The findings include:Review of the facility's undated policy titled, Communication with a Resident who is Deaf, revealed, .it is the policy of the facility to accommodate needs when communicating with residents who are deaf to promote dignity, understanding, and safety .the staff will obtain information regarding the residents current process for communication .the resident and .representative will discuss .communication with staff so that care is individualized to meet the resident's needs .the staff will utilize communication… …
F558 citations in Tennessee
Accommodation of needs · Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Tennessee cites F558 less often than its own record predicts
0.41 times the national share — cited less often here than elsewhere.
Of every deficiency written in Tennessee in 2025, this is the portion that was F558.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Tennessee surveyors wrote
F558 findings written in Tennessee, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Tennessee citations | vs expected |
|---|---|---|
| 2024 | 0.37% | 0.32× |
| 2025 | 0.46% | 0.41× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Tennessee surveyors cite →
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