Based on record review and staff interview, the facility failed to ensure abuse and dementia care training were completed for one CNA (Certified Nursing Assistant) prior to the CNA's ability to work without a preceptor. In addition, the facility failed to ensure agency staff were educated on the facility's abuse policy and dementia care training. This practice directly affected 1 Resident (R) (R1) and had the potential to affect all residents on the memory care unit. R1 had a [DIAGNOSES REDACTED]. The facility did not provide abuse and dementia training for agency staff. In addition, a newly hired employee of the facility (CNA-F) was scheduled on the memory care unit without a preceptor prior to completing abuse and dementia training. …
F943 citations in Wisconsin
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Wisconsin cites F943 more often than its own record predicts
2.28 times the share F943 takes of citations nationally.
Of every deficiency written in Wisconsin in 2025, this is the portion that was F943.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Wisconsin surveyors wrote
F943 findings written in Wisconsin, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review, the facility did not ensure that 5 out of 5 direct care staff reviewed, received the required training regarding abuse, neglect and exploitation. CNA (Certified Nursing Assistant)TT, UU, VV, WW, XX have all worked at the facility for longer than 1 year and have not received the required training.This has the potential to affect all 112 residents as the 5 staff members work on various units of the facility.Findings include:The facility's policy dated as last reviewed 1/1/25 and titled Training Requirements documents: It is the policy of this facility to develop, implement, and maintain an effective training program for all new and existing staff, individuals providing services under a contractual arrangement, and volunteers, consistent with their… …
The short window
Recent years
| Year | Share of Wisconsin citations | vs expected |
|---|---|---|
| 2023 | 0.06% | 0.41× |
| 2024 | 0.10% | 0.91× |
| 2025 | 0.22% | 2.28× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Wisconsin surveyors cite →
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