Based on records reviewed and interviews, for two of four sampled employee personnel files (Certified Nurse Aide, (CNA) #2 and CNA #4), the Facility failed to ensure CNA #2 and CNA #4 received training upon orientation that included the prohibition of all forms of abuse, neglect, exploitation and misappropriation of resident property as required by Federal Regulations, and in accordance with Facility Policy.Findings include: Review of the Facility Policy titled Abuse Prohibition, dated as revised 10/24/22, indicated that abuse prohibition training and reporting obligations would be provided to all employees at orientation and a minimum of annually.Review of Certified Nurse Aide (CNA) #2's personnel file indicated that she was hired on 07/07/24. …
F943 citations in Massachusetts
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Massachusetts cites F943 less often than its own record predicts
0.40 times the national share — cited less often here than elsewhere.
Of every deficiency written in Massachusetts in 2025, this is the portion that was F943.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F943 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Massachusetts citations | vs expected |
|---|---|---|
| 2023 | 0.26% | 1.95× |
| 2024 | 0.09% | 0.79× |
| 2025 | 0.04% | 0.40× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Massachusetts surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction