Based on interview and record review, the facility failed to provide required dementia training to include management of dementia related behaviors to all staff. This deficient practice had the potential to affect the care of residents with dementia health needs in the facility. Findings include:During an interview on 4/22/26 at 1:30 p.m., staff member A stated the last all staff dementia training occurred on 8/29/24. She stated the next annual dementia training was due 8/29/25. Staff member A stated all staff have not been provided dementia training since 8/29/25. She stated they did establish a training program for dementia which they failed to implement by 8/29/25. …
F943 citations in Montana
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Montana cites F943 more often than its own record predicts
1.63 times the share F943 takes of citations nationally.
Of every deficiency written in Montana in 2025, this is the portion that was F943.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Montana surveyors wrote
F943 findings written in Montana, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review, it was identified the facility abuse education was not adequate to ensure administrative staff had necessary knowledge related the identification of willful abuse for a resident who had cognitive deficits, and management the events for future prevention, for 2 (#s 1 and 2) of 5 sampled residents for abuse. Findings include: 1. Review of a facility reported incident, dated 4/29/23, showed resident #2 entered resident #1's room through an adjoining bathroom. Resident #1 asked resident #2 what she (resident #2) was doing. Resident #2 attacked resident #1 with her walker, and grabbed resident #1's breast. The residents were separated by staff. Resident #1 was assessed for injuries and none were found. …
The short window
Recent years
| Year | Share of Montana citations | vs expected |
|---|---|---|
| 2023 | 0.28% | 2.09× |
| 2024 | 0.17% | 1.51× |
| 2025 | 0.16% | 1.63× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Montana surveyors cite →
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