Based on review of the facility assessment and facility policies and procedures, it was determined that the facility failed to provide an effective employee training program for freedom of resident abuse, neglect, exploitation and misappropriation of resident property related to identification of activities or incidents that constitute abuse, neglect and exploitation; and reporting of incidents that constitute abuse, neglect, and exploitation, as determined by the Facility Assessment and staff need. …
F943 citations in Pennsylvania
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Pennsylvania cites F943 more often than its own record predicts
2.99 times the share F943 takes of citations nationally.
Of every deficiency written in Pennsylvania in 2025, this is the portion that was F943.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Pennsylvania surveyors wrote
F943 findings written in Pennsylvania, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on review of facility documents and staff interviews, it was determined that the facility failed to provide Resident Abuse/Neglect training to two of five direct care facility staff (Licensed Practical Nurse (LPN) Employees E12 and E13) and three of five new hire employees (Activity Director Employee E14, LPN Employee E15 and Nurse Aide (NA) Employee E16). Findings include:During an interview on 8/18/26, at approximately 2:28 p.m., Staffing Coordinator/ Human Resources Employee E5 confirmed that she did not have education records for the two Agency staff that had worked in the facility (Licensed Practical Nurse Employee E15 and Nurse Aide Employee E16), the newly hired Activity Director Employee E14 did not have trainings for resident abuse neglect and there is no documented evidence… …
Based on review of facility documents and staff interview, it was determined that the facility failed to provide training on abuse, neglect, and exploitation prevention for two of ten staff members (Employee E3 and E4). Findings include: Review of the Facility Assessment most recently reviewed 7/12/24, included in the list of training topics, Abuse, Neglect, and Exploitation. Review of facility provided documents and training records revealed the following staff members did not have documented training on abuse, neglect, and exploitation prevention. Unit Clerk Employee E3 had a hire date of 4/16/07, failed to have abuse, neglect, and exploitation prevention in-service education between 4/16/23, and 4/16/24. …
The short window
Recent years
| Year | Share of Pennsylvania citations | vs expected |
|---|---|---|
| 2023 | 0.25% | 1.87× |
| 2024 | 0.22% | 1.91× |
| 2025 | 0.29% | 2.99× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Pennsylvania surveyors cite →
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