Based on a closed record review, staff interview and a complaint investigation, the facility staff failed to provide one resident (Resident #317 ) with an admissions package including admissions policies, transfer/discharge agreement and financial agreement in the survey sample of 47 residents. The findings included: Resident #317 was admitted to the facility from a hospital on 1/21/22 with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Complainant alleges resident nor Authorized Representative were provided with an admission packet, including admission agreement and financial agreement. A review of the closed clinical record did not reveal an admission agreement was provided or signed by the resident or Authorized Representative. …
F620 citations in Virginia
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F620 citations were recorded in Virginia for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Virginia surveyors wrote
F620 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Virginia surveyors cite →
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