Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
F620 in Washington. Pick another state for the same tag.
Against expectation — 2025
Washington cites F620 more often than its own record predicts
Versus expected share1.11×
1.11 times the share F620 takes of citations nationally.
Share of Washington citations0.03%
Of every deficiency written in Washington in 2025, this is the portion that was F620.
Washington0.03%
National0.03%
Share of all citations that were F620.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Washington surveyors wrote
F620 findings written in Washington, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
E · No harm, potential for more than minimal, patternJuly 15, 2026
Based on interviews and record reviews, the facility failed to protect 5 of 5 residents' rights to Medicare benefits. The facility disenrolled five (Residents 1, 2, 3, 4 & 10) beneficiaries from Medicare Managed Health Plans without their request, consent, knowledge and/or complete understanding. The facility failed to develop written policies and procedures regarding the process of assisting beneficiaries with changing their health care coverage, including the circumstances under which the facility could assist a beneficiary with a plan change, and the need to obtain an attestation signed by the facility staff member that assisted with the change in enrollment, attesting that the beneficiary or representative requested the change. …
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