Deficiency Index

F620 citations in North Carolina

Resident Rights Deficiencies

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F620 in North Carolina. Pick another state for the same tag.

Against expectation — 2023

North Carolina cites F620 more often than its own record predicts

Versus expected share2.60×

2.60 times the share F620 takes of citations nationally.

Share of North Carolina citations0.05%

Of every deficiency written in North Carolina in 2023, this is the portion that was F620.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What North Carolina surveyors wrote

F620 findings written in North Carolina, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

J · Immediate jeopardy, isolatedDecember 13, 2023

Based on record reviews and staff interviews, the facility failed to implement their Admissions Policy and Procedure and verify the identity of a cognitively impaired resident when he was admitted to the facility with paperwork from the discharging skilled nursing facility for Person #2 (potential new admission with same first and last name as Resident #1). As a result, Resident #1, who did not have a diagnosis of diabetes, was administered 3 doses of long-acting insulin, and experienced 3 three low blood sugar levels before the insulin was discontinued. In addition, Resident #1 received an anticoagulant, aspirin, a diuretic, and a medication used to treat hypothyroidism from 07/17/23 until 09/15/23 prescribed for Person #2. …

Crown Haven Health and Rehabilitation

B · No harm, potential for minimal, patternJanuary 31, 2019

Based on record review, family and staff interviews the facility failed to include the resident representative identified in the admission agreement in the decision to transport a resident with moderately impaired cognition to the bank to withdraw money to pay his facility bill (Resident #107). Findings Included: Resident #107 was admitted to the facility on [DATE] and [DIAGNOSES REDACTED]. Review of the minimum data sets ((MDS) dated [DATE], 7/7/18 and 4/3/18 for Resident #107 revealed his cognition was moderately impaired. A phone interview on 1/30/19 at 10:04 am with the resident representative (RR) for Resident #107 revealed she was the residents responsible party and power of attorney (POA). …

Pine Ridge Health and Rehabilitation Center

What else North Carolina surveyors cite →

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