Based on interview and record review, the facility failed to complete the facility's admission packets including admission agreements and the facility orientation packets upon admission per its policy and procedure (P&P) for three of four sampled residents (Resident 1, Resident 3, and Resident 4). This failure had the potential to result in the residents and residents' responsible parties (RP - an individual who signs a facility's admission agreement to manage a resident's care, administrative tasks, and billing arrangements) not being able to exercise their rights including a resident's continued stay in the facility with Medi-Cal (Medicaid - a public health insurance program funded by the government that provides free or low-cost medical care to people with low incomes and limited… …
F620 citations in California
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
California cites F620 more often than its own record predicts
1.01 times the share F620 takes of citations nationally.
Of every deficiency written in California in 2025, this is the portion that was F620.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What California surveyors wrote
F620 findings written in California, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of California citations | vs expected |
|---|---|---|
| 2023 | 0.03% | 1.86× |
| 2024 | 0.02% | 0.63× |
| 2025 | 0.03% | 1.01× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else California surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction