Deficiency Index

F620

Resident Rights Deficiencies

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations in 202534

Every F620 citation surveyors wrote nationally that year.

Facilities cited34

Distinct nursing homes with at least one F620 finding.

The harm level

How severely F620 is cited

0.8% of citations found actual harm or worse (level G and above).

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ10.8%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD8563.9%E2015.0%F1813.5%
No harm, potential for minimalA—B21.5%C75.3%
Every recorded F620 citation, by the harm level and scope the surveyor assigned.

In the surveyor’s words

What an F620 citation says

One finding from each severity level, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

J · Immediate jeopardy, isolatedDecember 13, 2023

Based on record reviews and staff interviews, the facility failed to implement their Admissions Policy and Procedure and verify the identity of a cognitively impaired resident when he was admitted to the facility with paperwork from the discharging skilled nursing facility for Person #2 (potential new admission with same first and last name as Resident #1). As a result, Resident #1, who did not have a diagnosis of diabetes, was administered 3 doses of long-acting insulin, and experienced 3 three low blood sugar levels before the insulin was discontinued. In addition, Resident #1 received an anticoagulant, aspirin, a diuretic, and a medication used to treat hypothyroidism from 07/17/23 until 09/15/23 prescribed for Person #2. …

Crown Haven Health and Rehabilitation · North Carolina

D · No harm, potential for more than minimal, isolatedAugust 7, 2026

Based on interview and record review, the facility failed to establish and implement an admissions policy that ensured residents were not requested or required to waive potential facility liability for losses of personal property upon admission for 2 of 2 residents (Resident #2 and Resident #3) reviewed for admissions policy. The facility's admission policy had a statement waiving the facility from liability for the security of residents retained personal property for Residents #2 and #3. This failure could place the residents at risk of not having the right to use personal possessions and financial loss. …

Cedar Hollow Rehabilitation Center · Texas

C · No harm, potential for minimal, widespreadFebruary 26, 2026

Based on record review and interview, it was determined that the facility admission agreement failed to include special characteristics and service limitations related to a kosher diet, and requested residents waive their rights as well as waive potential facility liability for personal property losses. The findings include:On 2/19/26 at 1:51 PM a review of the admission packet revealed the admission Agreement. A review of this document failed to reveal information regarding the facility's kosher diet. In addition, the document requires the resident and sponsor agree to not hold the facility responsible for injury or harm that could have been avoided if they had hired a private duty nurse.Further review revealed a Risk Acknowledgement. …

King David Nursing and Rehabilitation Center · Maryland

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction